Posts Tagged iPhone
I’ve always been frustrated with my iPhone when I want to post something that uses the degree symbol (°). I searched and searched my iOS keyboard but finally had to give up and Google the subject.
Probably what I should have done in the first place…
Anyhow, in my quest for the degree symbol, I came across the great article Keyboard Shortcuts for your iPhone and iPad on the Digital Inspirations site.
If you have an iPhone, check out this awesome How To. It is worth the read and will have you tapping out messages/emails/documents faster than ever before, in no time!
Tuesday, last week, I dropped by my local Apple Store to check if they had any in stock. I received the expected response of “No, but we will be getting new stock in any time now.” and was referred to going to the Apple site to check for updates on availability. When I got home, later that day, I checked the site but could find nothing about the availability of the new models for a particular store but did stumble across the Apple – Reserve and Pick Up page. I shrugged my shoulders about this, forgot about it for a few days, and then, on a whim, reserved a new 32GB Black iPhone via the page at about 4pm on the Friday.
Saturday morning I noticed an email from Apple saying that I had an iPhone ready for me to pickup at 11:30am that day. Yippee!
So, after some juggling of other commitments and winning a game of Paper, Scissors, Rock as to who was going to look after the kids, I wandered down to the Apple Store, filled out the paper work, lit a candle in memory of Steve Jobs, chanted mindlessly with the other other drones about the greatness of Apple, and walked out with my not so shiny (because it was the black model, duh!) iPhone 5.
(Can any Android fan (who may be reading this) pick out the two little tid-bits that I included in the last sentence, to provide you with some sense of smugness over your choice of mobile handset ? Yes? :P)
All was good in the collective until I later that night I found that when I was connected to WiFi, I couldn’t access any webpages. I tried turning WiFi off, then on, and I would get connectivity long enough to do a Google search, but couldn’t access any pages from there. Not good, especially since my old iPhone 4 (still on iOS 5) was connecting and loading web pages with no issues at all.
So I searched the web and discovered that there were a number of people having problems with their iPhone 5, and also with any iOS device (iPad 2 & 3, 3GS, 4, 4S) that they had upgraded to iOS 6. A number of solutions had been put forward which can be read about further on the iDownloadBlog. I tried all of these, including performing a factory reset on my iPhone in case it was an issue with my restored iPhone 4 backup, but my wireless issue would not disappear.
So, the next day, I’m back at the Apple Store, with my new iPhone in hand…
Apple Guy: “Hi sir! How can I help you today?”
Me: “My new iPhone 5 is faulty. I can connect to WiFi but cannot access web pages.
Apple Guy: “Let’s have a look, shall we. Hmmm, yes, I have seen this issue before. Please wait a minute and we will get you a new iPhone 5.”
And THAT was it!
Apparently, out of all the iPhone 5 stock that has been sold to date, that particular store had had 4 returned with this issue. This is understandable since you will always have faults in any manufactured electronics product. What I loved about this was the fact that, with an iPhone, if something is wrong with it, the people at the Apple Store will either fix it or replace it.
Do people with Android handsets get that level of support if they have a problem? Not in my experience… and by experience I mean me tech supporting my wife as she suffered numerous issues with a HTC Desire, HTC Legend, and a Samsung Galaxy S. Needless to say, she has an iPhone 4S now and loves it.
Now, mind you, if it is out of warranty, or the issue appears to be due to damage beyond normal wear and tear (do not hand over your iPhone if it is still dripping water), you aren’t going to get much more than an offer to purchase a subsidised refurbished iPhone. However, if there is a problem with your iPhone take it to an Apple Store.
This also goes for those of you who have purchased/contracted an iPhone from a Telstra/Optus/Vodaphone retailer/agent. The Apple Store is your “Go To” place for your Apple products, no matter where you have purchased them from.
Well, some of us more technically-oriented people out there rarely stick with the standard hard drive configuration of a newly purchased PC/notebook. This is usually because it is not terribly efficient or safe to have all of your data sharing the same partition as the operating system, amongst other things… so we usually set the OS partition of the HDD down to a more reasonable size (for example, my laptop uses a 40GB partition for it’s primary OS, while the rest of the 300GB drive is a partition for all my documents, development work, etc).
Of course, one can always be a bit too smart for their own good, especially when you are forced to use locked down applications like iTunes to backup/manage your iPhone. In the case of iTunes, it stores all of your iPhone backup data on the drive that it installs to, which for nearly everyone out there is the OS partition. If you have a 16GB or 32GB iPhone, the backups for these can fill up your OS partition quite rapidly, you run out of disk space, and iTunes will start informing you that it cannot successfully backup your iPhone!
There is no way to change the backup location from with iTunes (thanks Apple!), so I googled my issue and came across a number of articles (for example, link) about changing the location of the backup files… However, they all relied on a little bit of command line knowledge, so I thought that I would clarify a bit more for the rest of you out there.
There is a tool called Junction (link) that creates an NTFS symbolic link between a “pseudo folder” and another folder that can be located on another drive. This means that “pseudo folder” will “fool” iTunes into thinking backup folder on the other drive is actually located where the “pseudo folder” resides.
For example, if your backup folder is located at C:\Users\UserName\AppData\Roaming\Apple Computer\MobileSync\Backup but you wish to move it to E:\iPhone\Backup, then you will want to do the following:
- Close iTunes
- Using Windows Explorer, copy the contents of C:\Users\UserName\AppData\Roaming\Apple Computer\MobileSync\Backup to E:\iPhone\Backup
- Create a folder called Temp at C:\Users\UserName\AppData\Roaming\Apple Computer\MobileSync.
- Move the contents of the ..\MobileSync\Backup folder to the newly created Temp folder (his just provides a backup of your current system which can be easily moved back to the Backup folder if anything goes wrong).
- Delete the now empty Backup folder (this is because we will be creating a new Backup “pseudo folder” here).
- Download Junction (via the link above) and extract it to the E:\iPhone\Backup folder.
- Open a command prompt and enter these commands:
Points of Note
- Change UserName in the C:\Users\UserName\AppData\Roaming\Apple Computer\MobileSync\Backup folder detailed above to whatever your user name is. Also, this location is for Windows 7, so Vista and Windows XP may use different paths for this sort of user data.
- I have tested this only to determine whether or not I can get iTunes to backup to the new location (which it does)… However, I am yet to actually attempt a backup restoration using this setup. If anyone does, please drop me a comment here and let me know.
- Also, if a newer installation of iTunes (I am using 126.96.36.199) blows away the Backup folder and then recreates it (anything is possible in the world of software), then this new folder will no longer be linked to the E:\iPhone\Backup folder
Special thanks to Am1rr3zA at http://efreedom.com for his original answer to this question, which is where I sourced most of this information. However, the main reason that I have written this article is primarily due to the fact that I found the syntax for the commands were incorrect, which caused a bit of frustration for myself when I was attempting to sort all of this out.
I hope that this helps the some of you out there.